Checklist: Technical check for your edudip webinar

Updated May 8, 2026

• It is best to test in your company environment (check access to our servers)
• https://selftest.edudip.com

• Is everything okay? Then you're good to go!
• problems? Contact your IT department.

• Check firewall settings
• Click here for firewall documentation

• Use another browser

• Use the latest version of Google Chrome or Microsoft Edge
• In corporate environments: Please avoid Mozilla Firefox

• Test Internet connection

• Run a Speed test thru
• at least 20 Mbps constant, ping below 300 ms.

• Close programs & environments

• End teams, Zoom, Webex, Skype, Google Meet, etc.
• Close Citrix, DATEV, or similar virtual desktop solutions.

• Optimize connection

• Use a LAN connection instead of WLAN
• Or test guest WiFi or mobile hotspot
• Home office? Turn off VPN

• Having trouble sharing camera & microphone?

• Allow access in the browser
• If blocked: Only delete cookies & cache (passwords/bookmarks are retained)
  

• Instructions for deleting cache & cookies in Google Chrome
• How to delete browsing data in Microsoft

• Try another device

• Use a laptop, tablet, or smartphone

• Restart computer

• Save everything, restart your PC and then just open the browser

• If you're still having issues:

• Contact your IT department or edudip support

Good luck with your webinar!